Pricing
Start on Basic for free. Move to Pro or Premium when you need more, or when the lower booking fee saves you money.
Basic
For one site getting started, with everything you need to take bookings.
- One location, up to three staff
- Unlimited bookings
- Waivers, waitlist and walk-ins
- Your logo and colours
Pro
Most operatorsFor busier sites, regulars on passes, or up to three locations.
- Up to three locations and ten staff
- Passes and gift cards
- Loyalty points
- Monthly summary, dashboard and exports
Premium
For larger operators with several sites and a loyal following.
- Unlimited locations and staff
- Everything in Pro
- Loyalty tiers and referrals
- No powered by saunu credit
Prices in euro, excluding VAT and sales tax. Card processing fees are charged separately by Stripe.
How the booking fee works
We take a percentage of each payment through Stripe, so you only pay when you take money. On Basic it is always 3%.
On Pro and Premium the rate depends on your takings the month before. It changes on the 1st of each month, and the thresholds are in your own currency.
| Last month's takings | Basic | Pro and Premium |
|---|---|---|
| Under 25,000 | 3% | 3% |
| 25,000 to 75,000 | 3% | 2% |
| Over 75,000 | 3% | 1.5% |
Compare plans
| Feature | Basic | Pro | Premium |
|---|---|---|---|
| Limits | |||
| Locations | 1 | Up to 3 | Unlimited |
| Staff accounts | 3 | 10 | Unlimited |
| Bookings | Unlimited | Unlimited | Unlimited |
| Bookings | |||
| Sessions, private hire and walk-ins | Included | Included | Included |
| Waitlists | Included | Included | Included |
| Waivers and door list | Included | Included | Included |
| Customer accounts and guest checkout | Included | Included | Included |
| Import your existing customers | Included | Included | Included |
| Selling | |||
| Passes | Not included | Included | Included |
| Gift cards | Not included | Included | Included |
| Promo codes | Not included | Included | Included |
| Loyalty | |||
| Loyalty points | Not included | Included | Included |
| Tiers and referrals | Not included | Not included | Included |
| Emails | |||
| Booking confirmation emails | Included | Included | Included |
| Your own email wording | Not included | Included | Included |
| Reports | |||
| Monthly summary and dashboard | Not included | Included | Included |
| Customer and booking exports | Not included | Included | Included |
| Branding | |||
| Your logo and accent colour | Included | Included | Included |
| Remove the powered by saunu credit | Not included | Not included | Included |
Starting with a pilot
During a pilot there is no monthly fee, only the booking fee. It works exactly as it does on the plan named in your order form, falling as your takings grow, and you get all of that plan's features.
When the pilot ends you move onto that plan unless you tell us otherwise.
Request access
We're adding operators by invitation for now.